Privacy Policy

Privacy Policy

Last updated 01-03-2016

Valley Dept Store

1394 W 7th St

Upland, CA 91786

info@valleybigandtall.com

909-984-8646

Valley Dept Store understands your concerns regarding privacy use and information collected on our website. We want to assure that Valley Dept Store does not share or disclose any information collected on our website with any other third party or company. We take all the necessary actions to make certain that your personal information is safe and secure to provide a sound shopping environment. Our privacy statement describes the use and collection of personal information, in order to provide a personalized and interactive shopping experience. Please review our statement and feel free to contacts us regarding any additional questions or concerns.

Information Collected from Users

When you visit our website, we collect a cookie which is a small piece of text stored on your computer and read by our website server. The cookie contains information such as the date and time, IP address, products viewed and pages visited on our website so that we can identify users and create personalized pages. You will still be able to view and purchase products from our website if you have chosen to disable cookies. You can change your internet security settings and select an optimal privacy setting that suite your needs.

When placing an order, we collect personal and identifiable information such as name, e-mail address, contact information, billing and shipping information. You do not need to register and create an account in order to place an order; however we still require that information in order to accurately and securely process your order.

What we do with Information Collected form Users

Our main purpose for the use of cookies is for us to create a more personalized and individualized shopping experience and to maintain the products in the shopping cart. Cookies help us to be more efficient by tracking products viewed and sold, as well as valuable data about website traffic that can help us provide better products and services.

We collect the minimum amount of information during the checkout process regarding contact information, billing and shipping details, as well as payment methods. This information will ensure that we can accurately and efficiently process your order in a timely manner. We will only contact you if there is a problem with your order, with order status information and confirmation, or if you have chosen to subscribe to our newsletter.

If you create a user account, we maintain purchase history and customer information on our server in order to facilitate efficient checkout procedures, for customer reference and benefit, and to also expedite exchanges and returns.

Children Privacy

Valley Department Store does not knowingly collect personal identifiable information from children under the age of 13. If we feel that we have received information from a child that is in violation of our children privacy policy, that information will immediately be deleted. Parental consent is necessary for those under the age 18 before submitting any personal and identifiable information to our website. Valley Department Store will also not knowingly market through direct mail or e-mail to those under the age of 13. If you feel that we have collected information from a child under the age of 13, please contact us so that we can delete any information received.

Security of Personal and Financial Information

Any information submitted to us from our website www.valleybigandtall.com or through e-mail at info@valleybigandtall.com is secure and encrypted. All personal information submitted is kept on a secure server that cannot be accessed by any intruders and will never be shared with any other party. Financial information that is submitted during the checkout process is encrypted through SSL, a Secure Sockets Layer, to ensure that customer financial information is protected and encoded. Through SSL and our secure server, financial information will be encrypted between our server and your web browser to ensure that your online transactions are safe and secure. We take all precautionary measures to prevent fraudulent transactions and to protect your personal information; however we cannot guarantee that any and all information submitted to us is fully protected from interception or unauthorized access. We cannot contract the security of information received to us though online submission, therefore your use of our website valleybigandtall.com is at your own risk. If we feel that we received a fraudulent or suspicious transaction, we reserve the right to take extra time to verify the order or to cancel the order. Please do not disclose your private account information including your e-mail address and password to anyone so that no one else can log in to your account and view or edit personal information and make any unauthorized purchases.

Opt Out  

You have the choice to delete your account and personal information or to stop receiving our newsletter. If you are a registered user and wish to delete your account, please contact us so we can immediately take action in permanently deleting all user information received. If you have subscribed to our newsletter you can either unsubscribe by clicking the unsubscribe button on the bottom of our newsletter or contact us so that we can delete and remove your e-mail and personal identifiable information from our server.

View & Edit Personal Information

If you have created an account on our website, you can view and edit the personal information at any time. Once logged in, you will have the option to edit and view all personal and identifiable information that you have submitted to us. If you wish you can also e-mail us so that we can make the necessary changes to update your account profile.

Consent and Policy Changes

Valley Department Store reserves the right to change and or update this policy at any time. Please check back for any updates, as your use of our site will mean that you have agreed to our changes. By using our website and submitting to us personal and identifiable information, you consent and agree to our policies and procedures.

Governing Law

Valley Department Store takes all precautionary measures to ensure that your private information is kept safe and secure; however we may disclose personal information to law enforcement or officials if found necessary by law or ordered by the court.

Further Information

Please feel free to contact us regarding any privacy issues or concerns

            By Mail - Valley Dept Store, 1394 W 7th St, Upland CA 91786

            By E-Mail – info@valleybigandtall.com

            By Phone - 909-984-8646