Terms & Conditions

Terms and Conditions

Last updated 01-03-2016

Thank you for visiting our website, please take the time to read and review our terms and conditions before using this Site. If you the (“User”) do not agree to the Terms and Conditions the (“Agreement”) listed below and in addition to our return and shipping policies as well as our privacy policy listed on our website, please do not use our Site. We may revise or update the Agreement at any time without any notification to the User. The Agreement represents an authoritative legal document that can and will be used in a court of law if subject to any case or legal trial.

SAMPAV Corporation doing business as Valley Department Store (“Valley Dept Store”, “Valley Big and Tall”, “We”) operating online as www.valleybigandtall.com (“Site”).


The entire contents and materials of this Site including but not limited to text, images, trademarks and design is the property of Valley Big and Tall and of their respective owners protected under United States Copyright, Trademark and Intellectual laws. The User is permitted to download and copy content from the Site for the sole purpose of noncommercial and informational use only unless otherwise permitted by Valley Big and Tall and its affiliates. The User may not copy, reproduce, transmit, sell or any other use that violates applicable copyright, trademark, or intellectual laws of the United States.

Website Content

Valley Big and Tall has made every effort the display merchandise for sale and informative content of the Site as accurately as possible. However, Valley Big and Tall does not guarantee or warrant that the information, colors, textures, prices, descriptions of the entire Site will be accurate and/or uninterrupted. The colors, graphics and information we use may differ from those shown on your computer screen and may be interpreted differently by the User. We reserve the right to change, update, modify and cancel any User orders, information or content on the Site at any time without prior notification or approval to and from the User.

Links to Other Websites

This Site may contain links to other websites that are controlled and operated by third parties who are out of the control and supervision of Valley Big and Tall. We are not liable for the content, accuracy and security of any such Sites that are provided on the Site for the sole reason of convenience and benefit to the User. Access and content of third party links on the Site is at the sole risk of the User and is not subject to the terms and conditions listed in this Agreement.


We reserve the right, at our own discretion to refuse service and products to any User or dealer, terminate User accounts, limit quantity of items purchased, and to cancel orders at any time without prior notice. By using this Site, you agree that you are over the age of 18 and possess a valid and legitimate form of payment, or have the consent of a parent or legal guardian to use and purchase from this Site. 

International Users

Valley Big and Tall is governed by United States Law and operates within the state of California. Access of this Site from outside the United States is subject to local laws of the State of California without giving effect to any conflict of laws provisions. Any law suit or claim against Valley Big and Tall must abide to local State Laws of California and is subject to be tried in local state and/or federal courts. We do not warrant that any information, content, products and merchandise from this Site is suitable and appropriate for use outside the United States. Due to Manufacturer rules and regulations certain products are not allowed to be shipped out of the United States, we reserve the right to cancel or refund your order. Levi’s® products are for Domestic USA customers only and cannot be shipped internationally. Resale of Levi’s® products is strictly prohibited. Dickies® products are for Domestic USA customers only and cannot be shipped overseas. Jockey® products are for Domestic USA customers only and cannot be shipped overseas

User Accounts

User information such as contact information, payment and shipping details, as well as purchase history are safely and securely stored on our server; for additional privacy concerns please reference our privacy policy on this Site. The User is ultimately responsible for updating, maintaining and preserving the confidentiality of critical account information such as username and password which could lead to unauthorized purchases and access to personal and private User information.

Disclaimer – Limitations of Liability

Valley Big and Tall provides the content on this Site “as is” without any warranties expressed or implied of any kind, including but not limited to implied warranties of merchantability, title, and fitness for a particular purpose. The User fully agrees and understands that use of this Site is at the sole risk of the User and Valley Big and Tall cannot be held responsible or liable from any damages that relate to and from the use of this Site. You further agree to not hold Valley Big and Tall liable for any errors relating to typographical, visual, and informative on the Site that may result in interrupted service, pricing errors, cancelled order or damages to equipment. The User is responsible to assume all costs associated with this Site that result in any damages experienced by the User from the use of Valley Big and Tall. Furthermore, the User is responsible to assume all costs associated with care for the products such as laundering and maintaining product life and duration. We cannot be held responsible for the damage or costs of products resulting from but not limited to, damages from shipping, personal care for products, manufacturer defects, and User discrepancies as Valley Big and Tall does not issue or hold any warranties or product lifespan guarantees for any products or services listed on this Site.


The User agrees to defend, indemnify and hold Valley Big and Tall and its affiliates officers, employees, suppliers, agents, licensors, contractors and vendors harmless from and against any and all damages, claims, losses and costs including attorney’s fees resulting from the use of this Site. You further agree to assume all costs and damages associated with the disruption or misuse of this Site that violates the Agreement in any way or any laws that may constitute as a criminal offence.

Contact us

Please feel free to contact us regarding the Agreement

By Mail - Valley Dept Store, 1394 W 7th St, Upland, CA 91786

By E-Mail – info@valleybigandtall.com

By Phone - 909-984-8646

By Website – www.valleybigandtall.com and using the contact us page